Refund Policy

This Refund Policy applies to paid Pipehero subscriptions.

Subscriptions

Paid plans are billed in advance (monthly or annual) and renew automatically. You can cancel at any time from your dashboard; your workspace keeps its paid features until the end of the current billing period.

Refunds

Except where required by applicable law, payments are non-refundable, and we do not provide pro-rated refunds for partial periods or unused time. Cancelling stops future renewals but does not refund the current period.

Exceptions

If you were charged in error, or believe you are entitled to a refund under consumer- protection or other applicable law, contact us within 14 days of the charge at privacy@pipehero.app and we will review your request in good faith.

Contact

Billing questions? Email privacy@pipehero.app.